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Should You Turn Away Business?

March 23, 2015 - Business, Photography

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Dear Jasmine,
Have you ever turned a wedding down because of the wedding planner they've hired? I have an inquiry and the client is working with the a planner that makes me want to hide in a dark hole. She was incredibly disrespectful to me in our first interaction, I was hired by the restaurant owner to capture details and environment shots for their site/marketing promotion, before anyone from the wedding arrived. When they did arrive I packed up my gear and tried to introduce myself to her before heading out. She yelled: “DELETE ALL PHOTOS!!!!” “If I so much as see one of my wedding photos anywhere I'm coming after YOU!!” Obviously I deleted the cards immediately. My tummy turns still at the thought of working with her and this couple sounds amazing, but the dreaded time has come where I have to choose.
Sincerely,
Tumultuous Tummy

Dear Tumultuous Tummy,
When I read your email, my stomach rumba'd right along with yours. Why? Because I recently had a terrible experience with a wedding planner. So awful was this encounter that I found myself wanting to cry in a bathroom basement during the wedding reception. And I'm not exactly a crier.

In short, the coordinator followed me around the entire night telling me what to shoot, she berated me for “missing the bride hugging her mom” (even though JD was shooting the exact moment while I was shooting something else), and yelled at me in front of guests for shooting with a light during the first dance (even though the light belonged to the videographer, not me). Not only was she extremely difficult to work with, her attitude was unprofessional.

When the 13-hour wedding commenced, I walked into the bathroom and cried from frustration. Then I promised myself to never work with her again. The perk of running your own business is the ability to choose who you want to work with…and omitting things from your life that cause inordinate amounts of stress. Or at least we should.

Often we worry or second-guess the luxury of making such a decision, but–as creatives–it's difficult to fulfill our artistic potential when we dread the process of creation (or the people we're working with to create). In the span of life, your career is too short to work with people who make you miserable. Value your time and defend your sanity because it's one of the few priceless things you possess.

This is like Pepto Bismo for your Business,
j*

**Edited to Add**
I failed to outline HOW I respond to a client when I decide not to work with her because of another vendor she hired, so here it goes…
When a prospective client inquires regarding my services, I respond with an email template requesting preliminary information (you can find the templates here), and one of those questions is listing the coordinator. If I see they are working with a vendor who I know would impede me from doing my best for the client, I respond by saying I'm unavailable…and give at least three recommendations for other photographers. I should also note there are just a very few people I'd prefer not to work with. For the most part I consider myself malleable and accommodating, but when I feel bullied or disrespected, I draw a line in the sand. 🙂

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FREE PRODUCTIVITY PLANNER

Life is about to get a whole lot easier.  

Desperate for change, I created a Productivity Planner to help streamline my workflow and I kissed stress goodbye. 

[With cherry flavored chapstick.]  

FREE INSTAGRAM GUIDE

Oh, friend, it's time to start growing your business on Instagram.
  
Sign up to receive a free Instagram marketing guide, helpful tips, and free stock photos you can use for your business.  

It’s basically an Instanote sent to your inbox to help push you toward your social goals and help grow your following.

FREE STOCK PHOTOS

You're busy, pulled in lots of directions, and trying to run a business. 

In addition to all this, you know you should be posting on social media, so how do you balance it all? 

I'm dedicated to your success, so download five free stock photos to use online...I hope this empowers you to attract dream customers along the way!

I wouldn’t say we were business nerds but my husband just sent me a Slack message asking me to call him.

If you need me, just follow the trail of empty La Croix cans around my house.

"Margaritas make me sound smarter, dance better, sound amazing, and look like Shakira...